Retail 4.0: The future of retail grocery in a digital world

If there’s one thing that always stays the same in retail, it’s change. Since the birth of the first modern supermarket in Memphis, Tennessee in 1916, grocery retail has gone through three transformational eras. The fourth, and arguably most challenging era—the dawn of digital and omni-channel retailing—is just beginning.

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A look at the evolution of retail in the grocery industry, this paper provides insights on 7 key trends that impact retailers today.



The paper was written 4 years ago and is as relevant today as it was then. Are grocery retail CEOs listening? I fear not.

Farid Mheir