Digital commerce prediction for 2023 by @Gartner speak of a world where #marketplaces – Amazon, Alibaba, eBay, Walmart, etc. – will be dominant and require retailers and brands to be more flexible …

Predicts 2019: New Deployment Models, Channels and Technologies Spark Digital Commerce Growth

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WHY IT MATTERS: we need to look forward and this is one set of insights from a reputable source. Amongst the insights, the low adoption of voice for commerce seems realistic (have you tried any of them? great to set an alarm but too obscure to spend real money IMHO). Also, prediction that there will be 3 major commerce platform behemoths (Amazon + Alibaba + eBay?) also makes sense: small retailers, brace yourself to be heard outside those channels! And large retailers need to update their technologies to target many different marketplaces. Then again, take with a huge grain of salt 😉

Farid Mheir