80 Stats on 8 topics on the Future Customer Experience Shaped By Technology highlights what’s trending- Before jumping in, retailers should ask themselves: is there a business model to support this…

Technology is the future of customer experience. These statistics show the grow of new technology and how it impacts everything about the future of customer experience.

Sourced through Scoop.it from: www.forbes.com

WHY IT MATTERS: the trends is clear, technology drives a number of business innovations in Retail. Questions is: is there a business model behind those innovations? Not always unfortunately… Nevertheless, useful insights about what’s trending.

Farid Mheir
farid@mheir.com